Policies

Information from all Alive and Mortal sites are based on friendship and sharing. There is no advise from professional psychiatric experts, medical doctors, lawyers or financial experts here. Please don't interpret anything you read here as medical, legal, or otherwise expert advice. Don't disregard any expert's advice as a result of this suggestion. This is peer-based support. It is a generous and loving provision, without it we are lonely and without insight. 

All content is licensed under a Creative Commons Attribution-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available at aliveandmortal@gmail.com. If you see something on any of my sites that you want to use on your sites I appreciate that - please email us first to get permission and we will provide instructions on proper attribution! Telling people where you found helpful material helps others find them as well and helps a culture of articulate grieving grow.

Interested in collaboration? Contact me today!

Refunds / Cancellations

Should you be in the situation that you cannot follow through with your intention you held when you purchased something, I ask you to use this flow system to consider what to do:

  1. Give your purchase to a friend or family member who will benefit from this opportunity. 
  2. Give your purchase as a scholarship to someone who is financially challenged. We maintain a list of folks hoping for a scholarship.
  3. We cannot offer refunds. We offer a lion-share of the content up-front and therefore we cannot refund money for what has already been provided to you. We run a really tight and affordable ship here. In the case of emergencies, hospitalization, etc we will take a petition letter to committee. Thank you for understanding.

RESPONSE TO REQUESTS, QUESTIONS AND INFORMATION

We receive a lot of emails. Due to volume, we don’t always answer every email. Thanks for your patience and understanding!